PRIME HOST
24/7 Emergency Call-Outs
Solutions
- Multi-Platform Listings
- Guest communication and Support
- Guest Check-Ins and Check-Outs
- Housekeeping and Laundry
- Property Maintenance
- Linen and Toiletries
- Advanced Price Optimisation
- 24/7 Emergency Call-Outs
- Onboarding and Professional Setup
- Property Insurance
- Professional Photography
- Interior Design and Furnishing
Fast response, zero stress, complete peace of mind
Unexpected issues can happen at any time, which is why PrimeHost provides round-the-clock emergency support to keep your property protected and your guests fully supported. Whether it’s a late-night lockout or an urgent maintenance fault, our team is always ready to act.
Immediate Response for Critical Issues
• Leaks & water emergencies – Our team coordinates rapid intervention to prevent further damage and protect your property.
• Faulty boilers or heating failures – We arrange urgent repairs to restore heating and hot water as quickly as possible.
• Guest lockouts – Day or night, we assist guests in regaining access safely and promptly.
Always Available, Always Ready
PrimeHost operates 24/7, ensuring no guest is ever left without help and no property is ever exposed to unnecessary risk. Our dedicated team responds immediately, assessing and resolving situations before they escalate.
Zero Extra Charges for Property Owners
Emergency call-outs are part of our comprehensive management package, meaning no hidden fees and no surprise costs. Owners can relax knowing every urgent situation is handled quickly, professionally, and at no additional expense.
Complete Reassurance, Day and Night
With PrimeHost overseeing your property, you can trust that every emergency—big or small—will be managed efficiently. Your guests feel supported, your property stays protected, and you enjoy uninterrupted peace of mind.
Comprehensive Property Protection and Insurance
Our protection includes multiple layers of insurance, providing peace of mind for property owners:
- Property Insurance: Safeguards the building itself against accidental damage, fire, water damage, and other unforeseen events.
- Contents Insurance: Covers furniture, appliances, décor, and guest amenities, so your property remains in pristine condition.
- Liability Insurance: Protects you in case of guest injuries or third-party claims, reducing risk and exposure.
- Additional Protections: Tailored solutions designed to cover all aspects of your short-term rental, ensuring no gaps in coverage.
Exceptional Services at Accessible Rates
pricing plans
40% more
Maximise rental revenue with PrimeHost
With our experience and local market expertise, we help Bali villa owners unlock the full potential of short-term rentals, achieving returns that can be up to 40% higher than traditional long-term bookings.
